50% deposit payment is required upon confirmation, Balance payment 21 Days (3 weeks) before check in date. All rates are net, non commissionable.
For Packages, upon confirmation of the tour no changes can be made to the reservation within 45 days before the date of departure. Any amendment on reducing no of pax will forfeit the deposit. Once all tour activity and hotel(s) are confirmed, no amendment is allowed and if any is subject to chargeable MYR50.00/amendment. Any amendment must be made one month before the traveling date.
CANCELLATION BY CLIENT/TOUR MEMBER
Flight cancellation is not allowed and not refundable. Package deposit cannot be refunded unless changed to other packages, destination, or date. Any cancellation for current package without any further changes or amendment, deposit will be forfeited.
CANCELLATION BY AGENCY
The agency reserves the right to cancel the tour due to any act of God, war, strike, riot or order from the Government of Malaysia which is beyond its control. The agency shall recommend alternative tours preferably to the same destination or other tours. Should any passenger decide not to accept the alternative tours, all money paid less the administrative fee chargeable will be refunded to the passenger which is 30% of tour fare per person basis (which is higher). Any last minute (30 Days before your departure) cancellation due to acts of God, War, Strike, riot which is beyond its control, all refunds are subject to Hotels, Transportation Company, ground operator and any related parties discretion.
VARIATION OF CONDITION
No person other than D Asia Travels SDN BHD in writing has the authority to vary, add, amplify or waive any description, representation, term or condition set forth. Each of these conditions shall be several from the other and if any provision be invalid, illegal or unenforceable, the remaining provisions shall nevertheless have full force and effect
No responsibility is borne by D Asia Travels for any loss of or damage to baggage or any of the passenger’s personal belongings. Tour participants are recommended to carry their own baggage.
D Asia Travels and its associated agents act only as agents for the transportation companies, hotels contractors and other principals and all tickets, vouchers and contracts under which such transportation and other services are provided. They assumed no responsibility for injury; damage, accident, loss, delay or irregularities that may be caused to person or property and all bookings are subject to the usual conditions of local ground operators.
The right is reserved to alter or modify itineraries and hotel accommodation in any way necessary in the interest of tour members or due to circumstances over which the operators have no control. The right is also reserved to cancel or withdraw at any time bookings made by or for the clients in which event, no liability whatsoever in respect of such cancellation of withdrawal shall fall upon the operators, save only that there shall be refunded to the clients the monies paid by him in respect of the booking so cancelled or withdrawn. The transportation companies or firms shall be exempted from all liability in respect of any detention delay, loss, damage, sickness or injury by whomsoever caused and of whatever kind occurring of or to the passenger at any time when the passengers are not on board a carrier or conveyance used or operated by the transportation companies of firms.
The passage contract in use by the transportation companies or firms shall constitute the sole contract between the transportation companies or firms and the purchaser of these tours and/or passengers. All the tickets/coupon and order are furnished and issued subject in all respects to those terms and conditions under which the means of transportation or other service provided thereby is offered or supplied by owners, operators, public carriers, managing agents or agents.
D Asia Travels reserves the right to require any person to withdraw from the tour if it is deemed that his act or conduct is offensive to or incompatible with the comfort of other passengers and D Asia Travels shall be under no further liability to any such persons.